Privacy Policy

SaveToSort (“SaveToSort”, “we”, “us”, or “our”) provides a scheduling and publishing tool for Instagram and Facebook accounts. This policy explains what information we collect when you use savetosort, how we use it, who we share it with, and the choices you have. By creating an account or using savetosort, you agree to the collection and use of information as described here.

1. Information we collect

Account information

When you sign up, we collect your email address and, if you set a password, a securely hashed version of that password. If you sign in with Facebook, we receive your name, email address, and public profile information from Meta.

Connected accounts and Meta data

When you connect an Instagram or Facebook Page through Meta's OAuth login, we request the following permissions: instagram_basic, instagram_content_publish, instagram_manage_comments, pages_show_list, pages_read_engagement, pages_manage_posts, and business_management. Using these permissions, we store the Page and Instagram account IDs, names, profile pictures, follower counts, and the access tokens needed to publish on your behalf. We also retrieve engagement metrics (likes, comments, reach, and similar) and comment content for posts you manage through savetosort, so you can moderate and reply to them from the dashboard.

Content you create

We store the drafts, captions, media files, templates, and schedules you create in savetosort, along with the publish status and metrics savetosort records for each post after it goes out.

Workspace and team data

If you invite teammates or join a workspace, we store workspace membership, roles, invitations, and an audit log of actions taken within the workspace (such as who scheduled, edited, or approved a post) so account owners can review activity.

Technical information

We automatically log standard technical data needed to operate and secure the service, such as sign-in timestamps and session identifiers used to keep you authenticated.

2. How we use your information

• To publish, schedule, and manage posts on the Instagram and Facebook accounts you connect.
• To display engagement metrics and comments for the posts you manage.
• To operate your workspace, including team membership, approvals, and audit history.
• To authenticate you and keep your account secure, including two-factor verification when enabled.
• To send you account-related notifications, such as failed publishes or connection issues.
• To maintain, debug, and improve the reliability of savetosort.

We do not sell your personal information or your Meta data to third parties, and we do not use your content or Meta data to train machine learning models.

3. How we share your information

We share information only in the following circumstances:

• With Meta Platforms, Inc. — to publish content and retrieve metrics on the Instagram and Facebook accounts you explicitly connect, subject to Meta's own terms and policies.
• With your workspace members — teammates you invite to a workspace can see the accounts, drafts, schedules, and audit history within that workspace, according to the role you assign them.
• With our infrastructure providers — we use Convex to host our database, file storage, and backend functions, and we use standard web hosting infrastructure to run the application. These providers process data on our behalf and are contractually restricted from using it for any other purpose.
• For legal reasons — if required to comply with a legal obligation, or to protect the rights, property, or safety of savetosort, our users, or others.

4. Data retention

We retain your account, workspace, and content data for as long as your account remains active. Meta access tokens are retained only while an account remains connected and are deleted when you disconnect it. If you delete your account, we delete your account information, connected account records, drafts, and audit history within 30 days, except where we are required to retain records for longer to comply with a legal obligation.

5. Your choices and rights

• You can disconnect an Instagram or Facebook account at any time from Settings, which revokes and deletes the associated access token.
• You can review and revoke savetosort's access directly from your Facebook account's Business Integrations settings.
• You can request a copy of the personal data we hold about you, or request that we correct or delete it, by contacting us at the address below.
• If you are located in the European Economic Area, the United Kingdom, or a jurisdiction with similar data protection laws, you have the right to access, rectify, erase, restrict, or port your data, and to object to certain processing.

6. Security

Passwords are stored using one-way hashing and are never stored in plain text. Meta access tokens are stored encrypted at rest. We use two-factor authentication as an optional additional layer of account security. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's privacy

SaveToSort is not directed at children and is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you through the app or by email.

9. Contact us

If you have questions about this policy or want to exercise any of the rights described above, contact us at support@savetosort.com.